MC Championship - Notice history

...and we're back! Thank you all for bearing with us whilst we resolved this monster of our own creation. The network is back online now and we even have a little bug fixing patch too. We've given out some compensation for the downtime to all MCC+ users which you can find in your mailbox. Also, daily streaks have been preserved too!

We'll be sending out more compensation later in the week to all players, so keep an eye on your mailboxes for that too.

<3

We're still working away on the restoration and have nothing to report yet - but rest assured the team is still working hard to get everything back online. We'll make a further status message when we've got a better estimate of our timings.

Just as a reminder, your daily streaks will be preserved and we'll be providing some apolomail compensation to both regular and MCC+ users to make up for the downtime.

Again, we're all really sorry this is talking so long, especially after the release of Season 5. It's as frustrating for us as it is for you, and we promise we're still working our hardest to get everything back to normal. Thanks for bearing through the storm with us 💪

The database rollback is taking a bit longer than expected so we're cautiously updating the maintenance window to cover any other issues that may arise. Just a reminder that these maintenance times are always very rough estimates, as it's near impossible to work out how long these things will take in real world scenarios. I understand the changes are annoying (it's annoying for us too trust me!) but we're doing our very best to get the server back online as soon as possible!

Just a small update to let you know the backup restoration is well underway. The server won't be coming back online tonight (BST), and our current very rough ETA is tomorrow morning/early afternoon.

Daily streaks will be preserved, and we will send out some non-bugged apolomail later on in the day on Saturday to compensate for the downtime.

Thank you all for your patience and understanding <3

We're now closing the maintenance status update for the Season 5 rollout. We're still aware of some remaining issues that we'll look to fix over the next few days. Thank you all for your patience whilst we've worked to roll this update out and enjoy Season 5!

The webstore is now back online!

We've rolled out the patch and everything is looking at lot smoother now. You may experience some minor progression delay, and your Crown/Style Level may be wrong for a little while, but both of these issues will sort themselves out as you play and gain more trophies, etc.

We've also turned the MCC Island API back online and will be looking to bring the Webstore back online shortly.

Thank you for bearing with us as we work through this!

The server is back online now but we're aware of a few major issues with lag and progression not applying. We're looking into these now and are working on a fix as we speak. We've also taken the webstore back offline as we work on this.

Just a small update to let you all know we're still hard at work getting the update ready! We're onto the final stretch now, with just a few bug fixes and final testing to do to make sure Season 5 is all ready to play. See you soon!

Mornin' all! Just a small update to let you know we're back working on the update rollout. Overnight we believe we've fixed the hardware problems with some new servers so everything should be easier from this point on. We're still aiming to release mid-afternoon BST, but things might change in the case where we encounter any other issues. Stay tuned and see you soon!

We’ve unfortunately ran into unforeseeable hardware problems with our database servers during the update, so we’re making the decision to delay Season 5’s launch to tomorrow instead. This means we can be online with fresh minds as we roll the update out, allowing us to react to any new issues. Not to worry though, as with our new Mailbox system, we’ll be sending everyone some compensation gifts in the mail when we launch!

Everyone will get something, and fret-not, all daily streaks will be retained! Thank you, and see you tomorrow!

The rollout of Season 5 is still in progress and due to some hardware issues with one of our database servers, it will likely be another few hours (although it could be longer) until we can start letting players online. Thank you for your patience and we'll see you soon!

We've now taken the network offline as we begin the rollout of the Season 5 update. We'll keep you updated here with progress on how everything is going. As a reminder, the length of this maintenance window is an estimate, things might take longer depending on how much time the rollout takes!