MC Championship - Notice history

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MCC Island Minecraft Server - Operational

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May 2023 · 100.0%Jun · 100.0%Jul · 99.89%

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Forums - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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Newsletters - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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MCC Island Webstore - Operational

Merchandise Store - Operational

100% - uptime

MCC Event API - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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MCC Island API - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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Notice history

Jul 2023

Network maintenance
  • Completed
    July 28, 2023 at 10:40
    Completed
    July 28, 2023 at 10:40

    This should now be complete. If you have any other connection issues, please open a support ticket on support.mccisland.net, or see if other community members experience similar issues on our Discord.

  • In progress
    July 27, 2023 at 23:15
    In progress
    July 27, 2023 at 23:15

    A service provider is performing emergency maintenance impacting MCC Island. Players may experience higher latency throughout the maintenance period (especially users in Asia / Oceania) while traffic is re-routed to avoid players getting disconnected while playing.

Server maintenance
  • Completed
    July 26, 2023 at 10:10
    Completed
    July 26, 2023 at 10:10

    Maintenance has completed successfully and the network is now back online. Thank you all for your patience!

  • In progress
    July 26, 2023 at 09:50
    In progress
    July 26, 2023 at 09:50

    Maintenance is now in progress.

  • Planned
    July 26, 2023 at 09:45
    Planned
    July 26, 2023 at 09:45

    We will be taking the network down for approximately half an hour. This is so we can roll out an update that requires some backend maintenance to take place. During this time period, you will not be able to connect to MCC Island. Matchmaking will be made unavailable shortly before the maintenance period.

Server maintenance
  • Completed
    July 06, 2023 at 10:25
    Completed
    July 06, 2023 at 10:25

    Maintenance has completed successfully ahead of schedule and we are now bringing the network back online. Player count will start low and be gradually increased to make sure we don't overload the network. Thank you all for your patience!

  • In progress
    July 06, 2023 at 10:00
    In progress
    July 06, 2023 at 10:00

    Maintenance is now in progress

  • Planned
    July 06, 2023 at 10:00
    Planned
    July 06, 2023 at 10:00

    As a result of yesterdays downtime, we'll be taking the network offline this morning for some maintenance to improve the performance and stability of our backend systems. The downtime will take a maximum of around 2 hours, but may take less time depending on how quickly we can roll out the fix.

Server issues
  • Resolved
    Resolved

    The fix that we rolled out is stable and we have restored the player count back to normal. Thank you all for your patience!

  • Update
    Update

    The fix appears to be stable and we are now beginning the process of slowly raising the player cap.

  • Monitoring
    Monitoring

    The server is now back online with a reduced player cap whilst we monitor the side effects of the fix to make sure that the server is running smoothly. If everything is performing okay, we will slowly raise the player cap back to its initial value.

  • Update
    Update

    We have identified and implemented a fix for the issue and are currently working on bringing the network back online again. We cannot give an exact time that it will be back online, but it shouldn't be too long now!

  • Identified
    Identified

    We've identified the cause of the issues in server performance and stability and are working hard to get a fix implemented. The server will remain offline whilst we implement and roll out the fix. At this time we do not have an ETA for when the server will be back online, but we do not expect it to take too long.

  • Investigating
    Investigating

    We are currently investigating an issue that is causing server performance and stability to be severely degraded. In order to identify the cause and fix this as soon as possible, we are temporarily taking the server offline.

Jun 2023

Webstore maintenance
  • Completed
    June 20, 2023 at 13:56
    Completed
    June 20, 2023 at 13:56

    Maintenance has completed successfully.

  • In progress
    June 20, 2023 at 13:20
    In progress
    June 20, 2023 at 13:20

    The webstore is currently undergoing some temporary maintenance whilst we make a few minor changes.

Statistics & progression may be delayed
  • Update
    Update

    Statistics are lagging behind again. We're looking into resolving this.

  • Resolved
    Resolved

    We're no longer seeing abnormal amounts of statistics lag. This issue should be resolved.

  • Monitoring
    Monitoring

    We have implemented a potential fix for this. We expect queued up statistics to be processed within 2 hours.

  • Investigating
    Investigating

    Game systems like badges, leaderboards, game mastery etc. that rely on your in-game statistics may be heavily delayed.

    You will not lose any of your statistics or progress.

Statistics & progression may be delayed
  • Resolved
    Resolved

    We've caught up with all of the statistics, they should no longer be delayed.

  • Identified
    Identified

    Game systems like badges, leaderboards, game mastery etc. that rely on your in-game statistics may be heavily delayed.

    You will not lose any of your statistics or progress.

May 2023

Store issues, delayed payments
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Tebex, the provider responsible for MCC Island's webstore is currently experiencing issues. Store purchases may be delayed. If you are missing your ingame entitlements as a result of this outage, please contact our support team at https://support.mccisland.net

Admission Ticket Claim Failures
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Error rates appear to be stabilising, we are monitoring for any changes.

  • Identified
    Identified

    You may notice that some Admission Ticket claims are failing. This is due to an outage upstream. Your tickets should be redeemable when this issue is resolved. We will update here when claims are succeeding again.

Scheduled server maintenance
  • Completed
    May 03, 2023 at 11:18
    Completed
    May 03, 2023 at 11:18

    Maintenance has completed successfully. There are no associated patch notes with this maintenance period.

  • In progress
    May 03, 2023 at 11:00
    In progress
    May 03, 2023 at 11:00

    Maintenance is now in progress

  • Planned
    May 03, 2023 at 11:00
    Planned
    May 03, 2023 at 11:00

    MCC Island is scheduled to go down for maintenance. During this time period, you will not be able to connect to MCC Island. Matchmaking will be made unavailable shortly before the maintenance period.

May 2023 to Jul 2023

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