MC Championship - Notice history

MCC Island Minecraft Server - Operational

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Forums - Operational

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Newsletters - Operational

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MCC Island Webstore - Operational

Merchandise Store - Operational

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MCC Event API - Operational

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MCC Island API - Operational

100% - uptime
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Notice history

Dec 2025

Scheduled server maintenance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We've launched the server back up again and are working through any remaining issues with the matchmaking system.

  • Update
    Update

    Hey everyone! Just a small update to let you know the team is still hard at work getting everything back online. We're still estimating that we'll have the server online before the weekend, meaning we're aiming to get it back online at some point tomorrow.

    Thank you all again for your patience, and we can't wait to get you back playing Battle Box Arena soon!

  • Identified
    Identified

    Hi all
    Heard word from the Dev Team that they're planning to have the server back online before the weekend. They're hard at it, crushing bugs, and want to make sure everything is stable before they're set free for the Winter break
    We appreciate your patience while we sort this all out.

  • Investigating
    Investigating

    With our newest MCC Island update (that brought Battle Box Arena, Weapon Skins, Soft-skill matchmaking, and the multi-queue system) we have unfortunately run into quite a bit of unexpected server instability, causing lots of random issues across the board. We assume this was mostly introduced due to the matchmaking overhaul, and several large changes to the underlying game systems needed to support the changes.

    In all, we don’t think it makes MCC Island a pleasant experience right now, so we’re choosing to put the server into maintenance mode for a few days while we can investigate why these problems occurred, and to fix the major issues that are effecting players.

    Apologies for the inconvenience, we obviously didn’t want this to occur, but these issues were largely unexpected, and only discovered when we witnessed the patch applied at scale (We wanted to do this last night, but weekends are always the worst time to take the server down).

    While the downtime is undetermined for now, rest assured that login streaks will be retained, and all users will be compensated appropriately, including MCC+ users getting their intended gems.

    This patch is obviously quite an exciting one with a ton of positive changes, so we’re sorry we didn’t get it right going out of the gate, but we hope you get to enjoy it as intended when we bring the server back online

Matchmaking and game issues
  • Resolved
    Resolved

    We've just finished rolling out 0.29.1 (patch notes soon!) that includes a large number of fixes, specifically to matchmaking. We're still aware of a few remaining issues that we'll continue to monitor and push fixes for, but for now we're going to mark this incident as resolved as the large majority of the issues people were facing should be resolved. That's not to say you won't encounter issues though, so please do continue to /bugreport any issues that you find!

    Thank you all for your patience!

  • Update
    Update

    We've just rolled out another hotfix that addresses issues with Parkour Warrior Dojo. This should fix issues with incorrect teleporting when you finish a run, and other related issues. If you do still encounter issues, we've also made /bugreport include more information that can help us fix these problems, so please do report anything you find!

    We're also working on fixes to address two issues regarding matchmaking:

    • Slow times to get into games, especially when you are in a party playing Battle Box Arena.
      We're working on fixes to this that should address some of the issues encountered with the new soft SBMM system. Hopefully we will have changes to make before the weekend, but we'll keep everyone posted here with updates.

    • Not enough information displayed when you're queuing into a game.
      We should have an update launching later today that replaces the "Searching" text with more useful information about the amount of players who want to play the game or the estimated time until we can put you into a game. We had to make changes to hide this information in the first place due to the complexities of the multi-queue system, but we understand that not seeing anything concrete isn't ideal as well!

  • Update
    Update

    Late last night we rolled out additional large fixes for the matchmaking system and backend game management systems. These fixes have addressed most of the issues that players have been facing, and games are now queueing again, servers are encountering a far smaller rate of errors, and much fewer players are erroring when getting into games.

    Players are still experiencing degraded queue times - some of the changes that we made to the accomodate multi-queuing have made the time it takes to get into games slower. We are actively looking into this and will continue updating the status page today as we work on further fixes.

  • Update
    Update

    We've just identified another issue that was causing a large number of issues relating to the matchmaking and game experience. A fix for this has just been rolled out and should decrease the amount of issues faced. Additionally, this fix will also bring the Parkour Warrior Dojo servers back online and make them fully playable again.

    You may still experience issues relating to teleporting to the wrong type of server when starting a game, or being stuck in a queue that isn't going anywhere, but we should have a larger patch for these issues soon.

  • Identified
    Identified

    Just to update everyone, we've identified some of the issues that are causing the matchmaking problems, and are actively working on fixes for these.

    We've also rolled out some more fixes for crash issues and issues with games acting like other games (e.g. Battle Box being a best-of-five).

  • Investigating
    Investigating

    We are currently investigating issues relating to matchmaking, such as being stuck in game servers and unable to leave, games with too many players, or games incorrectly behaving as other games.

    For some context, these issues are caused by a complete rewrite we have done on our matchmaking and game server systems in order to better support Battle Box Arena.

    The team is hard at work and we'll keep this status page updated as we progress. We have also already managed to fix some other issues, such as lobby servers crashing unexpectedly.

Battle Box Arena rollout
  • Completed
    December 11, 2025 at 21:00
    Completed
    December 11, 2025 at 21:00

    Maintenance has completed successfully and the Battle Box Arena update is now live. We're still working on some issues, and will update the status page with more information shortly.

    Thank you for your patience!

  • Update
    December 11, 2025 at 16:24
    Update
    December 11, 2025 at 16:24

    We're still working hard on the rollout for Battle Box Arena.

    We're extending the estimated time the server will be back online slightly as it's coming closer to the previous estimation and we're still a few hours to go. Keep checking the status page for more updates and thank you all for your patience!

    For more information about downtime, check out our Support page article.

  • In progress
    December 11, 2025 at 11:32
    In progress
    December 11, 2025 at 11:32

    MCC Island is now offline in order to rollout the Battle Box Arena update. We currently estimate this will last around 6 hours, but it may take longer or shorter.


    This downtime is required as we are rolling out some major backend updates to the server systems, including matchmaking and more.

    For more information about downtime, check out our Support page article.

  • Planned
    December 11, 2025 at 11:30
    Planned
    December 11, 2025 at 11:30

    We are planning some downtime in order to rollout the Battle Box Arena update. We currently estimate this will last around 6 hours, but it may take longer or shorter.


    This downtime is required as we are rolling out some major backend updates to the server systems, including matchmaking and more.

    For more information about downtime, check out our Support page article.

Nov 2025

No notices reported this month

Oct 2025

Backend maintenance
  • Completed
    October 22, 2025 at 10:00
    Completed
    October 22, 2025 at 10:00
    Maintenance has completed successfully
  • In progress
    October 22, 2025 at 06:00
    In progress
    October 22, 2025 at 06:00
    Maintenance is now in progress
  • Planned
    October 22, 2025 at 06:00
    Planned
    October 22, 2025 at 06:00

    One of our service providers will be performing some regular maintenance on our backend systems. This may result in an increase in ping or being unable to connect to MCC Island via the main IP. You can check the alternative IP addresses during this maintenance window if you are unable to connect.

Oct 2025 to Dec 2025

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