MC Championship - Notice history

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MCC Island Minecraft Server - Operational

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Newsletters - Operational

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MCC Island Webstore - Operational

Merchandise Store - Operational

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MCC Event API - Operational

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MCC Island API - Operational

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Notice history

Jul 2025

Weekly vault issues
  • Update
    Update

    Every affected player has now had their access to MCC Island restored!

    We're now moving onto the process of restoring access to the Weekly Vault for all players. Once we've finished with that, we'll then start giving out compensation to the affected users. We don't have an ETA on this, but it's likely this will be finished by later today, or early next week.

    Thank you all again for your patience!

  • Update
    Update

    We've now restored access to over half of the affected users. As the process is manual, it takes some time and due to the fact it's now quite late in the day for us we're going to stop for now (in case we make any mistakes we want to make sure we're fresh and able to handle any problems). We're really sorry for anyone who didn't get access restored today, but the remaining users should have access restored by this time tomorrow - it's really important to us that you all get back online before the weekend is up.

    Once again, we're really sorry that it's taken this long to get your access restored. We will be providing compensation tomorrow after every user has had access restored and, as always, your daily streaks will be preserved.

  • Update
    Update

    Just a small update to let you know we're beginning the process of restoring MCC Island access to the remaining blocked accounts. We'll update the status page here when all the accounts are restored, or if we have to pause and do the remainder tomorrow (unlikely, but a small possibility).

    Thank you all for your patience and we're really sorry that it's taken this long to resolve this issue.

  • Update
    Update
    As an update to all players, we have finished the fix for the Weekly Vault issue and will be rolling it out tomorrow to restore access to the Weekly Vault to all players. We've also restored access to MCC Island for a handful of the users who were temporarily restricted from logging on. As it's late in the day now, we're finishing up for today and will be restoring access for the remaining users tomorrow. Again, we're really sorry that it has taken this long to get everything resolved - the team has been hard at work to fix this issue which has actually been more complicated than the gem issue to fix! As always, your Daily Streak will be preserved and the affected users can expect some an apolo-mail compensation package in the coming days.
  • Update
    Update

    We've been working on a fix for the 44 affected users and will be deploying it tomorrow. The affected users should get access to MCC Island restored tomorrow.

  • Identified
    Identified

    We've lifted the maintenance mode, have disabled the weekly vault for now and are temporarily preventing 44 affected users from joining the network while we investigate further.

  • Investigating
    Investigating

    We're looking into an issue with weekly vaults and have taken the network down while we investigate. Sorry for the inconvenience!

Mailbox gems issue downtime
  • Completed
    July 13, 2025 at 11:07
    Completed
    July 13, 2025 at 11:07

    ...and we're back! Thank you all for bearing with us whilst we resolved this monster of our own creation. The network is back online now and we even have a little bug fixing patch too. We've given out some compensation for the downtime to all MCC+ users which you can find in your mailbox. Also, daily streaks have been preserved too!

    We'll be sending out more compensation later in the week to all players, so keep an eye on your mailboxes for that too.

    <3

  • Update
    July 12, 2025 at 19:57
    In progress
    July 12, 2025 at 19:57

    We're still working away on the restoration and have nothing to report yet - but rest assured the team is still working hard to get everything back online. We'll make a further status message when we've got a better estimate of our timings.

    Just as a reminder, your daily streaks will be preserved and we'll be providing some apolomail compensation to both regular and MCC+ users to make up for the downtime.

    Again, we're all really sorry this is talking so long, especially after the release of Season 5. It's as frustrating for us as it is for you, and we promise we're still working our hardest to get everything back to normal. Thanks for bearing through the storm with us 💪

  • Update
    July 12, 2025 at 06:12
    In progress
    July 12, 2025 at 06:12

    The database rollback is taking a bit longer than expected so we're cautiously updating the maintenance window to cover any other issues that may arise. Just a reminder that these maintenance times are always very rough estimates, as it's near impossible to work out how long these things will take in real world scenarios. I understand the changes are annoying (it's annoying for us too trust me!) but we're doing our very best to get the server back online as soon as possible!

  • Update
    July 11, 2025 at 20:57
    In progress
    July 11, 2025 at 20:57

    Just a small update to let you know the backup restoration is well underway. The server won't be coming back online tonight (BST), and our current very rough ETA is tomorrow morning/early afternoon.

    Daily streaks will be preserved, and we will send out some non-bugged apolomail later on in the day on Saturday to compensate for the downtime.

    Thank you all for your patience and understanding <3

  • In progress
    July 11, 2025 at 17:30
    In progress
    July 11, 2025 at 17:30

    We've taken the server offline after a small (..haha) issue with the mailbox which means we'll have to rollback the server around 30m to the point just before the issue. Any webstore purchases will be replayed and you will not lose any items, progress will just be rolled back about 30m.

    This restore will take a while, and we'll aim to have the server back online later tonight or early tomorrow. As a reminder, the duration of this maintenance is an estimate and it may take longer or shorter.

    Thanks for your patience, and sorry for the bumpy ride! :')

Season 5 update issues
  • Resolved
    Resolved

    We've finally rounded up the stolen chicken and TGTTOS is back! We've also rolled out some other fixes for Battle Box and Parkour Warrior maps, as well as a fix for some issues around disconnecting and rejoining in team games. Finally, we've also rolled out a fix that should reduce the amount of progression lag during peak times. Thanks for being so patient whilst we fix the issues encountered during this rollout, and enjoy Season 5!

    Expect more patches and fixes over the coming days as we work on the remaining issues, and if you find anything else - please do report any bugs on the forums!

  • Monitoring
    Monitoring

    We have rolled out a fix for the Style/Crown Level issue. You may need to relog/switch servers, and issues may persist for a little while longer whilst caches get evicted and the changes finish rolling out. The issue with progression lag is also fixed, but this may occur again when the server has more players later on in the day. We will continue monitoring these changes to see if they are fully fixed.

    We're also still trying to find who stole all the chickens from TGTTOS - that's next on our fix list!

  • Identified
    Identified

    We've identified the cause of the Crown/Style Level display issue and will be rolling out a fix shortly.

  • Investigating
    Investigating

    We are currently investigating the following issues following the launch of Season 5:

    • Progression delay (will cause quests to update slowly, and other progression elements to be delayed)

    • Crown/Style Level incorrect (don't worry, you haven't lost any trophies, the total is just displaying wrong)

    • TGTTOS chickens not spawning (we've disabled TGTTOS for now whilst we try and figure out who stole the chickens)

    There are other issues we are tracking internally and are looking into, but these are the major ones that we'll be tracking on this status page. Keep an eye out for updates and if you find any other bugs, please don't forget to report them on the forums!

Season 5 update
  • Completed
    July 10, 2025 at 19:48
    Completed
    July 10, 2025 at 19:48

    We're now closing the maintenance status update for the Season 5 rollout. We're still aware of some remaining issues that we'll look to fix over the next few days. Thank you all for your patience whilst we've worked to roll this update out and enjoy Season 5!

  • Update
    July 10, 2025 at 19:09
    In progress
    July 10, 2025 at 19:09

    The webstore is now back online!

  • Update
    July 10, 2025 at 17:37
    In progress
    July 10, 2025 at 17:37

    We've rolled out the patch and everything is looking at lot smoother now. You may experience some minor progression delay, and your Crown/Style Level may be wrong for a little while, but both of these issues will sort themselves out as you play and gain more trophies, etc.

    We've also turned the MCC Island API back online and will be looking to bring the Webstore back online shortly.

    Thank you for bearing with us as we work through this!

  • Update
    July 10, 2025 at 15:48
    In progress
    July 10, 2025 at 15:48

    The server is back online now but we're aware of a few major issues with lag and progression not applying. We're looking into these now and are working on a fix as we speak. We've also taken the webstore back offline as we work on this.

  • Update
    July 10, 2025 at 14:16
    In progress
    July 10, 2025 at 14:16

    Just a small update to let you all know we're still hard at work getting the update ready! We're onto the final stretch now, with just a few bug fixes and final testing to do to make sure Season 5 is all ready to play. See you soon!

  • Update
    July 10, 2025 at 07:57
    In progress
    July 10, 2025 at 07:57

    Mornin' all! Just a small update to let you know we're back working on the update rollout. Overnight we believe we've fixed the hardware problems with some new servers so everything should be easier from this point on. We're still aiming to release mid-afternoon BST, but things might change in the case where we encounter any other issues. Stay tuned and see you soon!

  • Update
    July 09, 2025 at 17:56
    In progress
    July 09, 2025 at 17:56

    We’ve unfortunately ran into unforeseeable hardware problems with our database servers during the update, so we’re making the decision to delay Season 5’s launch to tomorrow instead. This means we can be online with fresh minds as we roll the update out, allowing us to react to any new issues. Not to worry though, as with our new Mailbox system, we’ll be sending everyone some compensation gifts in the mail when we launch!

    Everyone will get something, and fret-not, all daily streaks will be retained! Thank you, and see you tomorrow!

  • Update
    July 09, 2025 at 15:04
    In progress
    July 09, 2025 at 15:04

    The rollout of Season 5 is still in progress and due to some hardware issues with one of our database servers, it will likely be another few hours (although it could be longer) until we can start letting players online. Thank you for your patience and we'll see you soon!

  • In progress
    July 09, 2025 at 08:05
    In progress
    July 09, 2025 at 08:05

    We've now taken the network offline as we begin the rollout of the Season 5 update. We'll keep you updated here with progress on how everything is going. As a reminder, the length of this maintenance window is an estimate, things might take longer depending on how much time the rollout takes!

  • Planned
    July 09, 2025 at 08:00
    Planned
    July 09, 2025 at 08:00

    We will be taking the network offline in order to roll out the Season 5 update. As this is a big update, the rollout will take longer than usual updates. The scheduled duration for this maintenance period is a very rough estimate, and the actual amount of downtime may be longer.

    Matchmaking will be made unavailable shortly before the network is taken offline. The MCC Island API will also be unavailable during this update.

Jun 2025

1.21.6 Update Downtime
  • Completed
    June 17, 2025 at 09:46
    Completed
    June 17, 2025 at 09:46

    The update is now live. Thank you for your patience!

  • In progress
    June 17, 2025 at 09:15
    In progress
    June 17, 2025 at 09:15
    Maintenance is now in progress.
  • Planned
    June 17, 2025 at 09:15
    Planned
    June 17, 2025 at 09:15

    We will have a short period of downtime in order to update our network to support 1.21.6 for when it releases. Matchmaking will be taken offline 15 minutes prior to the downtime.

May 2025

No notices reported this month

May 2025 to Jul 2025

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