MC Championship - Issues with Minecraft Account detection – Incident details

MCC Island Minecraft Server under maintenance

Issues with Minecraft Account detection

Resolved
Partial outage
Started over 3 years agoLasted about 3 hours

Affected

Websites

Partial outage from 2:54 PM to 5:37 PM

Newsletters

Partial outage from 2:54 PM to 5:37 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue is now resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the outcome. Please note that performance may be degraded during this time and there may be more failed ticket claims.

  • Update
    UTC
    Update

    A potential fix is underway, we shall update here if and when we are successful.

  • Identified
    UTC
    Identified

    We have identified an issue impacting those attempting to claim MCC Island Admission Tickets. At present, you will be unable to verify the username you wish to claim the ticket for. You should still be able to subscribe and manage your MCC Newsletter subscriptions both through the Signup Platform and the MCC Island Forums.