MC Championship - Season 5 update issues – Incident details

All systems operational

Season 5 update issues

Resolved
Degraded performance
Started 20 days agoLasted about 17 hours

Affected

MCC Island Minecraft Server

Degraded performance from 7:51 PM to 12:52 PM, Operational from 12:52 PM to 12:00 AM

Updates
  • Resolved
    Resolved

    We've finally rounded up the stolen chicken and TGTTOS is back! We've also rolled out some other fixes for Battle Box and Parkour Warrior maps, as well as a fix for some issues around disconnecting and rejoining in team games. Finally, we've also rolled out a fix that should reduce the amount of progression lag during peak times. Thanks for being so patient whilst we fix the issues encountered during this rollout, and enjoy Season 5!

    Expect more patches and fixes over the coming days as we work on the remaining issues, and if you find anything else - please do report any bugs on the forums!

  • Monitoring
    Monitoring

    We have rolled out a fix for the Style/Crown Level issue. You may need to relog/switch servers, and issues may persist for a little while longer whilst caches get evicted and the changes finish rolling out. The issue with progression lag is also fixed, but this may occur again when the server has more players later on in the day. We will continue monitoring these changes to see if they are fully fixed.

    We're also still trying to find who stole all the chickens from TGTTOS - that's next on our fix list!

  • Identified
    Identified

    We've identified the cause of the Crown/Style Level display issue and will be rolling out a fix shortly.

  • Investigating
    Investigating

    We are currently investigating the following issues following the launch of Season 5:

    • Progression delay (will cause quests to update slowly, and other progression elements to be delayed)

    • Crown/Style Level incorrect (don't worry, you haven't lost any trophies, the total is just displaying wrong)

    • TGTTOS chickens not spawning (we've disabled TGTTOS for now whilst we try and figure out who stole the chickens)

    There are other issues we are tracking internally and are looking into, but these are the major ones that we'll be tracking on this status page. Keep an eye out for updates and if you find any other bugs, please don't forget to report them on the forums!